About Us – direct-freightsolution.com

About Direct Freight Solution (DFS)

Connecting Global Trade Through Expertise, Integrity, and Partnership.

Who We Are

At Direct Freight Solution (DFS), we redefine what it means to move goods across borders.
We are not freight forwarders — we are freight consultants. Our role is to guide businesses through the complex world of logistics by connecting them directly with the right carriers, clearing agents, warehouses, and sourcing partners worldwide.

From Lebanon and Nigeria to China, Europe, and the United States, DFS operates with one goal:
to make global shipping simpler, smarter, and more profitable for our clients — at no additional cost to them.

Our Values

Integrity Above All: Every recommendation we make is based on what’s right for the client, not what’s convenient for us.
Transparency in Every Step: We disclose every partnership and ensure you always know who handles your cargo and how.
Excellence Without Compromise: From negotiation to execution, we maintain the highest standards of accuracy and reliability.
Global Mindset, Local Expertise: With teams in Lebanon and Nigeria, we combine regional insight with international best practices.
Partnership, Not Transactions: We grow with our clients, every shipment, every route, every market.

How We Operate

Supplier-Paid Model, Client-Focused Service.

Step 1: Free Consultation & Requirement Analysis

We start with understanding your needs.
Your dedicated DFS consultant takes the time to learn about your shipment requirements, origin, destination, volume, timelines, and unique challenges.
This initial consultation is completely free, designed to help us map your logistics objectives and identify potential optimizations before we even begin.

We don’t charge our clients; instead, we’re compensated by our supplier network once we deliver results.

Step 2: Market Research & Rate Comparison

We do the hard work, so you don’t have to.
Our logistics experts analyze the global freight market in real time, comparing offers from vetted carriers, clearing agents, warehouses, and sourcing partners.
Because we receive a standardized commission across all suppliers, our advice is completely neutral — ensuring you always get the best rates and the most reliable service options.

Our priority is your advantage, not our margin.

Step 3: Tailored Proposal & Best-Match Recommendations

We present transparent, data-driven options.
You’ll receive a detailed proposal outlining our findings, supplier comparisons, and the most cost-effective routes — all backed by performance data and service reliability metrics.
You choose the option that best suits your goals, confident that every recommendation is based solely on value, speed, and dependability.

No hidden costs. No bias. Just smart logistics decisions.

Step 4: Shipment Coordination, Tracking & Updates

From planning to arrival, we stay connected.
Once you approve a solution, DFS coordinates every detail — bookings, documentation, carrier communication, and ongoing tracking.
We provide real-time status updates on your shipment or procurement order, so you remain informed and in control at every stage.

Your dedicated DFS consultant remains your single point of contact from start to finish.

Step 5: Customs Clearance & Final Delivery

Smooth customs. On-time delivery.
Our teams and partners handle all aspects of customs documentation and clearance, ensuring your shipment moves through regulatory checkpoints without delays.
We then oversee final delivery to your specified destination — securely, efficiently, and transparently.

Our network’s efficiency becomes your competitive advantage.

Step 6: Feedback, Review & Continuous Improvement

We listen. We adapt. We grow together.
After delivery, we seek your feedback to evaluate performance, identify improvement areas, and strengthen our service for future shipments.
Your insights help us refine our partnerships and maintain our promise — to keep delivering world-class freight consultancy, at no cost to you.